the Playbook

Strategic frameworks, founder-tested tools, and operating insight — built for action, not algorithms.

Why Do High-Trust Deals Stall—Even with a Great Product?
Startups, Brand Strategy Nick McLain Startups, Brand Strategy Nick McLain

Why Do High-Trust Deals Stall—Even with a Great Product?

In high-trust, multi-stakeholder sales—especially in regulated or workflow-heavy industries—the default GTM assumptions don’t hold. Teams optimize around the wrong persona, or treat all stakeholders like buyers. They push messaging too far down the funnel before establishing trust. Or they miss the internal mechanics of how decisions really get made.

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Build a Brand that Aligns the Business
Brand Strategy Nick McLain Brand Strategy Nick McLain

Build a Brand that Aligns the Business

Without a structured brand system, each team fills the gap differently. Marketing makes a deck. Sales riffs on a pitch. Product leads with features. And leadership runs every narrative through intuition. The result: a message that mutates with every function and fragments with scale.

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